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Short Stays

Unlock more value from every vacant unit.

Lavanda Short Stays is an end-to-end solution that enables you to identify the right opportunities for flexible accommodation, optimise pricing and maximise occupancy – all whilst complementing your long-term rental strategy.

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Everything you need to grow revenue. End to end.

OTA connectivity

Reach every guest, wherever they book.

Manage your inventory across 450+ OTAs and booking channels from one connected platform. Keep listings, pricing and availability synchronised automatically.

Core capabilities

  • Channel management

    Manage listings across 450+ OTAs and booking channels to reach guests wherever they’re already searching.

  • Synchronised pricing & availability

    Keep pricing and availability aligned everywhere you list in order to prevent conflicts and double bookings.

  • Translated listings

    Manage translated marketing content centrally to reach guests in their own language without additional effort.

  • Publishing control

    Control exactly where and when a product becomes visible and bookable to capture demand at the right moment from the right channel.

Direct bookings

Take direct bookings, commission free.

A branded direct booking website enables you to own the experience you offer guests, agents and repeat bookers whilst avoiding costly fees.

Core capabilities

  • Branded booking site

    Own the guest experience and build your own short stay brand with your own fully customisable booking website.

  • No commission

    Optimise acquisition costs and retain more of the value of every stay.

  • Own your guest data

    Capture every direct guest’s details to build a database you own and can remarket to directly.

  • Repeat & referral bookings

    Make it easy for past guests and referrals to rebook directly, without routing back through a channel.

  • Group & agency bookings

    Take group and agency bookings through the same direct channel, and consolidate every relationship in one place.

Dynamic pricing

Maximise revenue by pricing every night for what it’s actually worth.

Optimise pricing in real time based on demand, availability and market conditions so that each booking realises its revenue potential.

Core capabilities

  • Dynamic pricing tools

    Integrate your preferred dynamic pricing tools, or select from one of our integration partners.

  • Demand insights

    Understand booking demand and seasonal trends to price with confidence, not by guesswork.

  • Revenue forecasting

    Forecast and model revenue from flexible stays to support commercial planning and investment decisions.

  • Historic performance data

    Leverage historic performance data to better inform revenue opportunities and pricing strategies.

  • Occupancy optimisation

    Monitor vacancy across your portfolio to identify pricing opportunities without disrupting long-term leasing strategies.

Guest vetting & protection

Protect your assets and your brand.

Screen guests and ensure safer stays with tools specifically designed for institutional operators.

Core capabilities

  • Automated vetting

    Screen every booking automatically against your specified eligibility rules to comply with any planning restrictions and protect your properties from day one.

  • AI identity verification

    Automatically verify the identity of each guest with government ID and liveness checks, eliminating the need for any manual processing.

  • Configurable policies

    Set eligibility rules property by property to comply with local regulations whilst ensuring consistent standards across your portfolio.

  • Guided resubmission

    Give guests specific, actionable guidance when verification fails to drive completion and conversion without manual chasing.

  • Guest profiles

    Build a verified guest profile and carry trust forward across every future stay.

24/7 guest support

Integrated services designed to lighten the load.

Let Lavanda handle enquiries, reservations, cancellations and check-in changes so that guests are never left waiting, and your on-site teams can stay focused.

Core capabilities

  • Enquiries & guest communications

    Lavanda Guest Experience responds to inbound guest requests 24/7 in their local language to maximise booking conversion and keep every stay running smoothly.

  • Booking management

    We shoulder the operational burden of scheduling check-ins, and managing cancellations, refunds and direct bookings.

  • Automated guest updates

    Guests get clear updates and guidance at every stage of their stay to have complete peace of mind and reduce the need for manual back-and-forth.

  • 5-star hospitality

    We work to build trust, credibility and performance across your portfolio by delivering a hospitality experience that translates into glowing reviews for your listings.

Drive long-term bookings

Convert short stay guests into long-term residents.

Short stays are the perfect tool to support and grow your core long-term rental business. Lavanda identifies and converts long-term rental demand for you.

Core capabilities

  • Try before you buy

    Short stays are an ideal way for potential residents to experience your building and the local area before committing to a longer stay.

  • Integrated lead capture

    Lavanda will market any longer-term rental opportunities directly to short stay guests. We will then capture any interest and share it with your sales team to follow up on.

  • Conversion reporting and optimisation

    Analyse which short stay guests convert into long-term residents, and triangulate commonalities across their profiles. Optimise your short stay programme and marketing campaigns accordingly to drive long-stay demand.

Managed services

Support that scales with your team.

Choose the right level of operational support and adjust it building by building, or over time as your team’s capacity changes.

Core capabilities

  • Operational support

    Lavanda handles all marketing, guest vetting, booking management, guest communications, payments, cancellations, maintenance requests, etc. Your on-site team simply handles check-in, check-out and housekeeping.

  • Fully managed

    Lavanda will help you identify and onboard a specialist local partner to handle all on-site operations, so that your team is never diverted from their core priorities.

  • Customisable by building

    Operate a different service level in every building across your portfolio, matched to each site’s team and capacity.

  • Flexible over time

    Move between service levels as confidence and in-house capacity grow.

Flexible strategies for every stage of your portfolio.

Short Stays adapts to different operational and commercial needs, helping you unlock revenue whenever long-term occupancy isn’t the best option.

  • Two people sitting and laughing on a sofa in a bright living room with mustard-yellow walls and a tall sash window.

    Lease-up

    Generate revenue and accelerate stabilisation of new developments.

  • A person standing with a mug at the window of a loft apartment with exposed brick, looking out over a city skyline.

    Corporate rentals

    Welcome business travellers with professionally managed short and mid-term accommodation.

  • Two people standing in a warm-toned bedroom beside an open balcony door, with a terracotta bed and an ochre partition wall.

    Summer stays

    Monetise peak seasonal demand during academic breaks or quieter periods.

  • A person with a backpack and headphones standing in a pale studio flat with a tall window, a suitcase beside the sofa.

    Void fill

    Reduce vacancy between long-term residents by filling short gaps with flexible stays.

Chosen by leading short stay operators

Enterprise scale. European expertise.

  • European Portfolios

    Manage single assets or multi-country portfolios through one connected platform, with the flexibility to support different markets and operating models.

  • Localisation & compliance

    Adapt to local operational and regulatory requirements while delivering a consistent experience across every region.

  • Operational support

    Launch and grow your Short Stays programme with on-site team training, a 24/7 Guest Experience Team and expert Customer Success support.

Frequently asked questions

What is Lavanda Short Stays?

Lavanda Short Stays is an end-to-end solution for operating short stay flexible accommodation - filling voids between tenancies, covering seasonal gaps, or running as an ongoing flexible accommodation strategy - all without disrupting your long-term rental business.

Can Short Stays help fill voids between long-term tenancies?

Yes. Every day that a unit sits empty between residents is lost revenue. Lavanda Short Stays turns that dead time into bookings. Lavanda works with you to identify which vacant units are worth listing and understand what the revenue opportunity is through a piece of work called an Impact Analysis. Lavanda then prices and distributes the listings across 450+ OTAs, manages the bookings, and hands the units back to your long-term leasing team the moment a new resident is ready to move in.

Will offering short stays disrupt my long-term leasing strategy?

No. Short Stays is designed to complement long-term leasing, not compete with it. You control which units are available for short stays and when. Moreover, Lavanda’s conversion tools turn short stay guests into long-term residents rather than diverting demand away from your core business.

How does Lavanda vet and verify short stay guests?

Every booking is screened automatically against eligibility rules that you stipulate, and each guest’s identity is verified with government ID and liveness checks. You can set different policies per building to ensure local regulations are met, and an audit trail is created for all bookings. A verified guest’s profile carries forward to every future stay.

Can Lavanda manage student-only short stays?

Yes. For student-only accommodation, Lavanda verifies student status prior to confirming the booking, meaning PBSA portfolios and university halls of residence can take bookings with confidence from fully compliant, vetted student short stay guests throughout the academic year.

How much day-to-day support does Lavanda provide?

As much as you need. You define the right level of operational support for each building - from running it yourself in-house on Lavanda OpenPMS, to a fully managed service where a specialist local partner handles all on-site operations. You can move between levels over time as your team’s capacity and confidence change.

How does Lavanda price short stays?

Pricing adjusts automatically in real time based on demand, availability and market conditions, so every night is priced for what it’s actually worth. You can manage pricing directly within Lavanda OpenPMS, integrate your preferred dynamic pricing tool or use one of Lavanda’s integration partners.

Customer stories

Trusted by operators across Europe.

See how leading organisations are using Lavanda to unlock value, modernise operations and improve resident experiences.

A student study bedroom with a desk, posters and storage.

1 of 3

Unlocking value beyond term time

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Lavanda’s leading technology will help us deliver a best-in-class student experience, and reflects our dedication to raising the bar for student accommodation.
Tom EllisGroup Strategy & Technology Director, Unite Students
Lavanda gives us the operational platform and the AI capabilities to better handle renewals and upsells without adding complexity or cost.
Leyth HampshireGroup Head of Sales and Marketing, AndSoul
We are delighted to partner with Lavanda to enhance our clients’ summer short stay offerings.
Matt BurtonExecutive Director Partnerships, UPP
We selected Lavanda to be our preferred short-stay partner across our whole 39,000-bed student portfolio due to their excellence in technology and deep knowledge of the short stay industry.
Kate ForesterManaging Director, Homes for Students

Turn vacant inventory into lasting value.

Unlock more value from every opportunity.

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